What Personal Data We Collect and Why We Collect It

Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist in spam detection. An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service’s privacy policy can be found here. After your comment is approved, your profile picture will be visible to the public alongside your comment.

Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the site.

Contact Forms
When you fill out a contact form on our website, we collect the personal data you provide, such as your name, email address, phone number, and any other details you include in the message. This data is used solely to respond to your inquiry and improve our services.

Communications (Phone & WhatsApp)

All business-related phone calls, WhatsApp calls, and messages may be recorded and securely stored. These communications are managed under a single ISP contract covering our telecom and data services.

Recordings are collected for:

  • Quality control and staff training

  • Legal protection and dispute resolution

  • Fulfilling contractual and service obligations

Our legal basis is legitimate interest. Where required, participants are informed that communications may be recorded.

All data is encrypted, access is restricted, and recordings are kept only as long as necessary. You may request access or deletion of your data in line with GDPR rights.

Cookies

When you leave a comment, you may opt to save your name, email address, and website in cookies. This is for your convenience, so you don’t have to fill in your details again for subsequent comments. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded upon closing your browser.

When you log in, we will set up several cookies to save your login information and display preferences. Login cookies last for two days, while screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you edited. It expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, especially if you have an account and are logged in.

Analytics

We use website analytics to monitor traffic and optimize our site. These analytics tools may collect information about your browsing behavior, such as IP addresses and browser data.

Who We Share Your Data With

We do not sell or share your personal data with third parties for their marketing purposes. However, we may share data with service providers who assist us in running our website, such as hosting services, analytics providers, and payment processors. These third parties only have access to the personal data necessary for them to perform their tasks and are prohibited from using your data for other purposes.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely to allow for automatic recognition and approval of follow-up comments.

For users who register on our site (if applicable), we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except for their username). Administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided. You can also request the deletion of any personal data we hold about you, excluding data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

Your Contact Information

If you have any questions or concerns about your personal data, or wish to exercise your rights, you can contact us at:
Address: Plot No.56, Gain GT Road, Lahore Pakistan.
Phone: Phone: 020-8336-0786
Email: info@houseoftimber.net

Additional Information

How We Protect Your Data
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

What Data Breach Procedures We Have in Place
In the event of a data breach, we have procedures in place to notify affected individuals promptly, in accordance with applicable data protection laws.

What Third Parties We Receive Data From
We do not receive personal data from third parties, unless explicitly stated above (e.g., through the use of third-party analytics tools).

What Automated Decision Making and/or Profiling We Do with User Data
We do not use automated decision-making or profiling that significantly affects your rights.

Industry Regulatory Disclosure Requirements
We comply with applicable privacy regulations, including the General Data Protection Regulation (GDPR) for users in the EU, and other relevant laws.